Unlock your My Plans account

Entering login details incorrectly three times in a row locks access to your My Plans account.

How to unlock

Attempting to log in to a locked account will reveal the option to unlock it.

  1. After a failed log in attempt on the My Plans login screen, click Send unlock email to send an email to the email address you provided during registration
  2. In the email, click Unlock my account to return to the log in page having verified your identity
  3. Log in to your account

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