Accessing policy and fund information

• Access policy information
• Find out the current value of your policy
• View fund prices and information
• View fund charges
• Order a replacement policy document
• Access information about premiums if you are contributing financially to the policy but are not the policy holder

Receiving a bonus

• View bonus rates
• Receive a bonus

Making a withdrawal

• Withdraw money from a policy or cash in your ISA

Closing a policy

• Surrender a policy
• Cancel a policy within 30 days of opening
• Notify us of the death of a policyholder

Maturing a policy

• Find your last payment date
• End your Direct Debit or Standing Order
• Receive claim proceeds on maturation